We’ve ton of features of electronicdocument management
Multi-channel support
Automatically distribute requests among employees, classify tickets and set a due date, maintain labor costs, view history.
Integrations with services
Various integrations with leadingservices to ensure that your experienceusing our helpdesk.
Flexible applicationmanagement
All requests are received into the system in the form of requests, which are very convenient to track, sort, filter, classify, assign performers.
Automation of work
Relieve operators from routine work, as well as send automatic replies and automatic replies to clients after hours.
Knowledge base
Create your own knowledge base - a single repository of all files, documents, instructions and response templates in the company.
Reporting and analytics
Analyze the work of the contact center. Based on any data that is available in the help desk, you can create reports in the required context.