On-Site IT Support Services Keeps Your Business Up & Running
Cost reduction
By hiring a service company, you reduce the company's expenses for the salary fund of a full-time IT specialist.
Processes speed-up
Our staff consists of more than fifty experienced IT specialists who process the requests of all your employees at the same time.
Safety
We build IT infrastructure so that there are no loopholes for cyber-attacks, not only from outside, but also from inside the company.
Control and transparency
We keep records of incoming applications in the system. We analyze requests from the client and work proactively.
How Our On-Site IT Support Is Better?
Optimize operations with our on-site IT support. Swift issue resolution, unmatched expertise – choose convenience and reliability for a superior experience.
Cost reduction
By hiring a service company, you reduce the company's expenses for the salary fund of a full-time IT specialist. And you get a proper IT department for a fair price instead of one specialist.
Processes speed-up
Our staff consists of more than seventy experienced IT specialists who process the requests of all your employees at the same time. There will be no more delays in work due to 1C or mail lags.
Safety
We build IT infrastructure so that there are no loopholes for cyber-attacks, not only from outside, but also from inside the company. We can set up limited data access for each individual employee.
Sustainable development
We grow ourselves and help our clients to develop along: we provide consulting services on individual IT projects, help to scale up the business, carry out a quick and efficient relocation of the entire office in one day.
Flexibility and versatility
If necessary, we contact the client's IT subcontractors: other service, provider and telephony companies. For international offices we work under the management of the head IT department or jointly.
Control and transparency
We keep records of incoming requests in the system. We analyze requests from the client and work ahead of the curve: if the problem repeats, we look for ways to eliminate it or to optimize the equipment. We provide reports on the work done upon your request.
Our diverse
spectrum of
services
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1
Prompt assistance
Our on-site support ensures prompt assistance by deploying skilled professionals directly to your location, addressing issues swiftly and minimizing downtime.
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2
Tailored solutions
We provide customized on-site support solutions tailored to your specific business needs, offering personalized assistance in resolving technical challenges.
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3
Hands-On expertise
Our on-site support team brings hands-on expertise, equipped to troubleshoot hardware, software, and network issues, ensuring a comprehensive resolution to technical problems.
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4
Proactive maintenance
Beyond issue resolution, our on-site support includes proactive maintenance, ensuring that your systems are regularly checked and optimized for peak performance, preventing potential disruptions.
Statistical Impact of On-Site Support
-
40%
Businesses with on-site support experience an average issue resolution time that is 40% faster than those relying solely on remote assistance.
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78%
of organizations report higher satisfaction levels among employees when IT issues are addressed through on-site support.
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25%
On-site support contributes to a 25% reduction in overall IT downtime, enhancing operational efficiency and productivity.
helpscout.com
WHY CHOOSE US
What makes us the best?
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50+
Skilled professionals
Our team comprises over 50 skilled professionals dedicated to delivering top-notch api development solutions
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8+
Years of experience
With a collective experience of 8+ years, our expertsare equipped to address diverse api-development needs
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190+
Realised projects
Explore our completed projects showcasing our expertise, creativity, and dedication to excellence
The Advantages of Choosing On-Site Support
Swift Issue Resolution
The immediacy of on-site support is unmatched. Rather than waiting for remote assistance, our team is physically present to address issues promptly. Downtime is minimized, and disruptions become a thing of the past.
Enhanced Communication and Understanding
Face-to-face interaction cultivates clear communication channels. Our on-site support team not only solves technical problems but also engages with your staff to understand the unique dynamics of your organization. This direct interaction fosters a deeper understanding, leading to more effective support and a long-lasting partnership.
Let’s bring your
ideas to life!
Service is the rent we pay for the privilege of living on this earth.
Shirley Chisholm
Thank you!
Wings of innovation and eyes on excellence
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© 2021 - 2024 Simplex ITC Limited liability company.